1. Overview
Wattlemark Nursing is a registered business name of Wattlemark Group Pty Ltd (ABN 89 701 523 766). In this notice, “Wattlemark Nursing”, “we”, “us” and “our” refer to Wattlemark Group Pty Ltd trading as Wattlemark Nursing.
We are committed to handling personal information consistently with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs), and any applicable state or territory health-information laws. This notice applies to visitors, applicants, workers, clients, host organisations, referees and other people who interact with us.
We aim to collect only the information reasonably necessary for recruitment, credentialing, workforce engagement, placement, safety, service delivery and our legal obligations.
2. Information we collect
Depending on your relationship with us, we may collect:
- identity and contact details;
- employment history, qualifications, professional registration and references;
- work-right, screening, police, vaccination, occupational-health and competency information where relevant and lawful;
- availability, preferred work, placement, performance, training and incident information;
- client and host contact, booking, workforce and service requirements; and
- website, enquiry and correspondence information.
3. How we use information
We may use personal information to assess applications, verify credentials, contact referees, match people to roles, administer engagements, meet safety and legal obligations, respond to enquiries, manage complaints or incidents, improve our services and communicate relevant opportunities.
General consent to process an application is separate from permission to represent a candidate to a particular client. We seek or record the relevant authority before presenting a candidate where required.
4. When we disclose information
We may disclose information to prospective or current clients and host organisations, referees, screening and credential-verification providers, professional or government bodies, insurers, advisers and technology providers where reasonably necessary and permitted by law.
We do not disclose more information than is reasonably required for the purpose. Patient or participant information obtained in a host setting should remain within authorised host systems unless Wattlemark Nursing must lawfully receive it for an agency obligation.
5. Storage and security
We use administrative, technical and physical safeguards appropriate to the information we hold. Access is limited according to role and business need. No method of transmission or storage is completely risk free, and suspected privacy or security incidents should be reported to us promptly.
We retain records only for as long as reasonably needed for the purpose collected or as required by law, contract, insurance, professional or regulatory obligations. Information is then securely deleted, destroyed or de-identified where appropriate.
6. Access and correction
You may ask to access or correct personal information we hold about you. We may need to verify your identity and may withhold limited information where the law permits or requires. If we cannot provide access or make a requested correction, we will explain the reason where appropriate.
7. Contact and complaints
For a privacy question, access or correction request, or complaint, use your existing Wattlemark Nursing contact or visit our website contact section to request a response. Please do not include sensitive information in a public form.
We will acknowledge and assess privacy complaints and explain our response. If you remain dissatisfied, you may be able to contact the Office of the Australian Information Commissioner or another applicable health-privacy regulator.